aK
atif K

1 reviews | Active since Jan 2013

31 Jul 2023, 08:05

Poor and pathetic client service from VOX

VOX TELECOM is unfair to Bill me 3000 Rands for the work which they didn't do it properly. It's pathetic and poor service from them

0
Replies (3)
Vox Telecom
Vox Telecom's reply31 Jul 2023, 09:15
Official
Good day,  atif
 
Thank you for your review. 
  
Please note that the details of your complaint has been sent to the onsite support team to investigate the matter and assist with the resolution. 

As per updates on The  Site Visit 1 - Completed on Sat 22/07/2023 14:39:19 , you were made aware of the billing that will take place.

We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
aK
atif K's update07 Aug 2023, 10:21
Reviewer Update
Hi there kindly please sort this issue which I am facing.
Thabks
Vox Telecom
Vox Telecom's reply11 Aug 2023, 07:39
Official
Good day, Atif
 
 Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.

 
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
Kind Regards, 
Vox