KvdB
Koos van den Berg

1 reviews | Active since Aug 2019

05 Jan 2026, 16:26

Poor after sale service.

The last few months we have constant signal issues, the latest, it went as far as a on-site C out ticket: VOX***0. That is where it stopped, no communication any further, is very frustrating , to constantly have to reset the system.

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Jan 2026, 16:39
Official
Good day, Koos !
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Vox 
Vox Telecom
Vox Telecom's reply09 Jan 2026, 12:29
Official
Good day Koos,

Thank you for your patience.

We have received confirmation that the onsite team has attended .

Please feel free to reach out to us on *** / *** if further assistance is needed.


Kind regards,