JR
Jaco R
1 reviews | Active since May 2016
13 Feb 2024, 08:57
Please wake up!
Yout service used to be great but i dont know what is going on these days. You have became the worst ISP in south africa.
Our lines has been suspended but our debit order date is only the 15th. I uave tried calling several times then i am being transfered from the one to the other with the phone ending up in just ringing and ringing like you would expect in a goverment department.
I will realy not recomend vox anymore to anyone because of your poor service and the dificulty of geting someone to help you and to actualy getting your problem sorted out.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
13 Feb 2024, 09:26Good day, Jaco R
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2024, 09:26
Official
Good day, Jaco R
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Feb 2024, 11:47 Good day, Jaco R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtor team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtor team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 Feb 2024, 11:47
Official
Good day, Jaco R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtor team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtor team has made contact and assisted accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
