JP
Johannes P
1 reviews | Active since Jun 2020
25 Feb 2022, 12:47
Please pay for our poor service
So after my last review of VOX more nonsense started. We got a WiFi calling line wow great stuff but now we share a number with another customer from vox. we did escalate the issue but still no resolution to this problem.
They charged us a installing fee but we installed the line ourselves cause its a plug and play now they charge R800 for installing. u regarding any thing.
you call and then you get the mailbox is full. you email them you get we will escalate the issue to the department. Now we got 2 invoices for double the amount How is this possible?????
But no one gets back to you
Great service but please still pay
Helpful (0)
Replies (1)0
Replies (1)Vox Telecom's replyOfficial
25 Feb 2022, 13:42Good day , Johannes P
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply25 Feb 2022, 13:42
Official
Good day , Johannes P
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
