K
Kgomotso
1 reviews | Active since Jul 2022
10 Jan 2023, 10:48
Vox telecom
<div>I regret taking this contract with vox my calls are blocked I have signed up for it on the 23rd of November, was forced to pay December irregardless of no installation. And now they suspended my services even though installation was only done last night. I've tried calling all the numbers on their website but it looks like I've been blocked and not even one email has been responded to.</div>
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
10 Jan 2023, 13:31Good day Kgomotso K Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,
Vox Telecom's reply10 Jan 2023, 13:31
Official
Good day Kgomotso K Thank you for your enquiry. Kindly note that we have noted the above and have escalated your matter for assistance We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,
Vox Telecom's replyOfficial
24 Jan 2023, 14:27 Good day, Kgomotso K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply24 Jan 2023, 14:27
Official
Good day, Kgomotso K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,