1 reviews | Active since Nov 2018
Please help me
After a very long wait the guy that installs came to my house only to tell us what a big job its going to be to pull the line from the fibre point (on the corner of the same block I'm staying at) to my home. He spoke about some list he is going to add us to thats going to take more time. He left without doing the installation. Please man can I get some help??!! It might be a big job but its the job he chooses to do so please ask the installer to come back and do what he gets paid for. I am willing to pay the R50 per meter extra but I know this won't be necessary as the point is right here on the corner. I do not want to go on the list please. Order reference number below: Your Vox ref no. is VOX***6-T1. Your Frogfoot ref no. is FRG***-2.
Please help me.
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist urgently.
We will provide feedback to you on the initial complaint logged.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist urgently.
We will provide feedback to you on the initial complaint logged.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our Project Management that they have explain the procedures regards to you Fibre Installation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our Project Management that they have explain the procedures regards to you Fibre Installation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox