FE
Freddie E

1 reviews | Active since May 2014

09 Feb 2024, 10:56

Please give me info when is my Fibre contract finish.

Good day why does VOX intentionally ignore my emails when I want to find out when is my Fibre contract finish because I have it since last year January

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Feb 2024, 11:26
Official
 Good day, Freddie
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the Customer Service team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply12 Feb 2024, 07:20
Official
Good day, Freddie
  
 Thank you for your patience whilst this matter was being investigated. 
  
 Kindly note that we have received confirmation that the Customer Service team has made contact and assisted accordingly.
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox