WW
Wikus W
1 reviews | Active since Aug 2021
05 Aug 2021, 12:32
Please consider closing your doors
Rather just close the doors!! After years and years of being a loyal consumer the service has gotten so bad!!! Promises of calling me back and they never do.
Ordered an LTE contract and waited more than a week with no communication from Vox. When I called to find out where the LTE contract was and when it will be delivered the genteman told me to call the delivery place myself.
THERE IS NO MORE HELP FROM VOX SO CLOSE THE DOORS RATHER IF YOU AREN'T WILLING TO HELP
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
05 Aug 2021, 13:01Good day Wikus V
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply05 Aug 2021, 13:01
Official
Good day Wikus V
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
WW
Wikus W's updateReviewer Update
05 Aug 2021, 14:01Trust me I do not believe you! Vox will never call back. Pathetic does not describe how pathetic this is
WW
Wikus W's update05 Aug 2021, 14:01
Reviewer Update
Trust me I do not believe you! Vox will never call back. Pathetic does not describe how pathetic this is
