DM
Dhanishree M
1 reviews | Active since Jan 2024
13 Jan 2024, 07:46
Please
Good day
I have received my sim card 3 days ago I made numerous calls for assistance but the technician failed to assist my internet is not working ever since I was told to wait 24 hours I waited which nothing happened I am using a certified router until now now internet but I have been billed kindly could someone assist me I am done calling and explaining the same things and they no resolution I was told mtn would activate it I called MTN they can't assist with the contract number not valid
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
13 Jan 2024, 08:32Good day, Dhanishree M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Jan 2024, 08:32
Official
Good day, Dhanishree M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
DM
Dhanishree M's updateReviewer Update
13 Jan 2024, 08:38I have made contact numerous times and was told mtn would call me but nothing
DM
Dhanishree M's update13 Jan 2024, 08:38
Reviewer Update
I have made contact numerous times and was told mtn would call me but nothing
Vox Telecom's replyOfficial
26 Jan 2024, 10:12Good day, Dhanishree M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a SIM Swap app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a SIM Swap app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply26 Jan 2024, 10:12
Official
Good day, Dhanishree M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a SIM Swap app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after a SIM Swap app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox