HV
Hannes V
1 reviews | Active since May 2023
31 May 2023, 08:54
Please cancel
This is my third time this month writing about VoxTelecom.
After the Vox technicians “fix” the problem WiFi went down the very next day.
I am done getting worked up or looking for solutions, please cancel my subscription so I can look for a competent service provider.
Please assist with the cancellation ASAP.
Regards
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 May 2023, 09:54Good day Hannes V
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
Did you log a new ticket in order for the support team to assist with troubleshooting -? The service was confirmed up and running o26/05/23- no new tickets were logged thereafter.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
Did you log a new ticket in order for the support team to assist with troubleshooting -? The service was confirmed up and running o26/05/23- no new tickets were logged thereafter.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply31 May 2023, 09:54
Official
Good day Hannes V
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
Did you log a new ticket in order for the support team to assist with troubleshooting -? The service was confirmed up and running o26/05/23- no new tickets were logged thereafter.
We will provide feedback to you soonest.
Kind Regards,
Vox
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist.
Did you log a new ticket in order for the support team to assist with troubleshooting -? The service was confirmed up and running o26/05/23- no new tickets were logged thereafter.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Jun 2023, 12:46Good day, Hannes V
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply07 Jun 2023, 12:46
Official
Good day, Hannes V
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox