MK
Megan K
1 reviews | Active since Jun 2023
07 Mar 2024, 16:03
Please can we get some sort of service from Vox
Two weeks ago our router arrived. Called in to self install, not all lights going on at router. Multiple tickets logged. I've called the East London branch, because that is where we are located, still nobody has followed up. *** is my customer number, I just want someone to come out and connect our internet
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Mar 2024, 17:21Good day Megan K
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Mar 2024, 17:21
Official
Good day Megan K
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Mar 2024, 11:07Good day, Megan K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted with the self install unit.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted with the self install unit.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply08 Mar 2024, 11:07
Official
Good day, Megan K
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted with the self install unit.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the support team assisted with the self install unit.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox