FE
Freddie E
1 reviews | Active since May 2014
09 Apr 2024, 09:37
Please activate my Fibre Line.
Good morning I would like to know when my Fibre line will be active why does it take so long the other time when I signed up it didn't even take 2hrs for the line to be active now I am waiting since yesterday morning 10am and they keep on giving the same updates that Vuma is attending to it seriously,you guys are making me question my self for coming back to VOX again knowing their communication is bad how can it be the same update since yesterday the installation was done already please assist.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
09 Apr 2024, 10:32Good day, Freddie
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 Apr 2024, 10:32
Official
Good day, Freddie
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
FE
Freddie E's updateReviewer Update
09 Apr 2024, 13:05Why is VOX playing with people I was on a call now with a lady from Vumatel and she explained to me that my line is active since yesterday 2pm now what's the issue with VOX for the delay
FE
Freddie E's update09 Apr 2024, 13:05
Reviewer Update
Why is VOX playing with people I was on a call now with a lady from Vumatel and she explained to me that my line is active since yesterday 2pm now what's the issue with VOX for the delay
Vox Telecom's replyOfficial
09 Apr 2024, 13:23 Good day, Freddie
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply09 Apr 2024, 13:23
Official
Good day, Freddie
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
FE
Freddie E's updateReviewer Update
09 Apr 2024, 13:26Thanks for your assistance.
FE
Freddie E's update09 Apr 2024, 13:26
Reviewer Update
Thanks for your assistance.