Place a notice to close my account, but VOX staff didn't process that for all the services I had.

Terrible call centre and the staff are useless and don't even help when you call. I Have tried to contact VOX numerous times and have written mails to VOX, however. They have not bothered to respond to my calls nor my emails.

Like I had previously stated, that I had a VOX fibre line for over 2 years and later added a UPS under my agreement.

I called the Vox call centre requesting for them to move my line to my new house, and that was not possible. I then requested that they put a notice for my intentions to close the services. This was in the month of February 2022, meaning in March 2022 I was serving my notice.

I now get surprise to receive emails indicating that I owe for services. That is not the case.

I do not owe VOX and VOX will not receive a cent from me.

I provided notice to leave, if you want your UPS - someone should have arranged with me before vacating. I can arrange for that if that is the case.

I see you have also forwarded my case to your external legal collectors. Please sort out your mess and stop hounding me.