1 reviews | Active since May 2016

07 Oct 2023, 19:33

Paying R850 for 50 Meg only getting Under 10 Meg

Paying R850 for 50 Meg only getting under 10 Meg. No Customer Care. Absolutely Ridiculous. Folks. Avoid Vox

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Oct 2023, 20:04
Official
Good day, Wayne P

Thank you for your review. 

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply11 Oct 2023, 09:35
Official
Good day, Wayne P

Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved,
 after they have made changes to the connection to assist with stability
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox