Pay for a serivce I am not getting, or else !

<p>I contacted vox to say I was moving at the end of May 2017, and never paid the account so that the line would not be used by other people so as to suspend the line.</p> <p>I paid the usage for May in June, here we are end of July, still no service, but I must pay for the 2 months, because there was no notice on my side</p> <p>They were aware of me moving, yet want me to pay</p> <p>There should be some consumer protection here</p>