TA
Thinus A
1 reviews | Active since Sept 2024
10 Sept 2024, 18:34
pay for 100 get 10
3 years get 10 pay for 100 contract 799 but go up now 969 and speed to slow for wat u pay
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Replies (2)
Vox Telecom's replyOfficial
10 Sept 2024, 18:55Good evening Thinus,
Thank you for your review.
We have escalated the details of your review to the technical team, and an agent will get in contact with you directly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your review to the technical team, and an agent will get in contact with you directly.
Kind regards,
Vox
Vox Telecom's reply10 Sept 2024, 18:55
Official
Good evening Thinus,
Thank you for your review.
We have escalated the details of your review to the technical team, and an agent will get in contact with you directly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of your review to the technical team, and an agent will get in contact with you directly.
Kind regards,
Vox
Vox Telecom's replyOfficial
11 Sept 2024, 12:40Good day , Thinus,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please advise on a alternate number and time for us to reach out ?
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please advise on a alternate number and time for us to reach out ?
Regards
Vox
Vox Telecom's reply11 Sept 2024, 12:40
Official
Good day , Thinus,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please advise on a alternate number and time for us to reach out ?
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Please advise on a alternate number and time for us to reach out ?
Regards
Vox