Pathetically Bad Service - Vox Telecoms

I have never in my life come across bad service that sucks ass like I did with Vox Telecoms. It's been 2 weeks now, no communication from them. I have to phone them every time. After 2 weeks, still no installation, when I followed up for the last time, I was informed that there was conflict at the address. Not even the decency to let a person know. I had to call in multiple times cos I was either placed on hold or the call just drops to cancel @ 11:42 and when I followed up @12:39, the cancelation was not processed as was requested, apparently it was still scheduled for installation. I will never in a million years recommend Vox Telecoms to anybody. They need to go and learn service etiquette from Gersh Fritz @ Open Link Communications. I have after many attempts received a mail whereby a lady at Vox Telecoms sent a mail through to request the immediate cancelation, I will kot be held liable for any costs incurred and cancelation fees due to their ignorance of the fact. They should shame themselves, Gersh Fritz at Open Link Communication should do their training for them, because they know ziltch about service.