Pathetic! Worst ISP. Don't Subscribe with VOX Telecom

Vox Telecom is the worst ISP I have ever had the experience to deal with.

My internet is down and I phoned their "customer service" number which they falsely advertise on their website as 24/7 immediate service.

Apart from the automated voice that gives you options to select, that is the last voice you'll hear. I kept on hold and listened to that irritating music for close to and hour until the call dropped.

I even contacted them.on Twitter and Facebook hoping I can get some help, all they did was acknowledge me and advise that the call has been logged, otherwise I should call the same customer care line for a quicker response. Like ***!

They even gave me an email if I want to cancel my subscription, clearly they don't care what service they offer and if they lose a customer or not.

It is now over 24 hours with no one contacting me, despite sending emails that this is urgent. I work from home and I cannot do my job, internet is now a critical service but VOX doesn't understand that.

I am sure once I block their debit order, they will phone me in 2 minutes.

Pathetic service, I would NEVER RECOMMEND VOX TELECOM ro anyone, rather choose another service provider.

I am beyond disgruntled, this is beyond pathetic.