1 reviews | Active since Jan 2017

11 Jun 2022, 17:05

Pathetic vox is putting it mildly!

Vox should not even get a 1 star rating,pathetic service. Internet has been down since Thursday. When you call customer service your calls get dropped/cut off after you wait long to be helped,every time this happens, they do this on purpose. And very inefficient consultants, took a whole day and still no internet,can't even pick up the router wi fi signal on my device. Horrific service. Carte Blanche should do an insert on them.

0
Replies (2)
Vox Telecom
Vox Telecom's reply11 Jun 2022, 18:37
Official
Good day  Lindy B , 

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

Please take note that we will not reply on HelloPeter.

Kind Regards, 
Vox

Vox Telecom
Vox Telecom's reply14 Jun 2022, 10:50
Official
Good day , Lindy B
 
 Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that there was a problem on the Xbox services .
Settings has been adjusted accordingly .
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
Kind Regards, 
Vox