BO
Bennie O

1 reviews | Active since Apr 2018

19 Oct 2022, 20:12

Pathetic Vox

Have now logged 3 faults with 3 ticket numbers to Vox. No internet service from 17/10. They just close the tickets without any action. Tried the customer number which gives you another number, which sound like an old fax line. Very dissapointed for almost R1000 a month or R12000 a year this is what you get. Guess they have too many customers now. Pathetic

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Oct 2022, 10:03
Official
 Good day,  Bennie O 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

 We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply24 Oct 2022, 08:47
Official
Good day,  Bennie O

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox