rK
ronnie K

1 reviews | Active since Feb 2018

16 Sept 2023, 08:20

PATHETIC VOX

Vox is pathetic, I have had to service for 3 weeks but Vox don't respond nor help, BUT THEY NEVER MISS A DEBIT ON MY BANK ACCOUNT

0
Replies (5)
rK
ronnie K's update16 Sept 2023, 08:21
Reviewer Update

Vox is pathetic, I have had NO service for 3 weeks but Vox don't respond nor help, BUT THEY NEVER MISS A DEBIT ON MY BANK ACCOUNT
rK
ronnie K's update16 Sept 2023, 08:25
Reviewer Update
Vox don't care as long as they can ***** your money. They take your money but don't deliver ANY service
Vox Telecom
Vox Telecom's reply16 Sept 2023, 08:44
Official
Good day Ronnie KThank you for your post.Kindly note that the details of your complaint has been sent to the Technical support team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
rK
ronnie K's update16 Sept 2023, 08:47
Reviewer Update
Vox has promised 6 times to resolve the problem and I NEVER hear from them again. They just reply on Hello Peter to appear as if they care, BUT THEY DON'T
Vox Telecom
Vox Telecom's reply18 Sept 2023, 13:21
Official
Good day Ronnie
  
 Thank you for your patience while this matter was being resolved. 
  
Kindly note that we have received confirmation that the connectivity issues were resolved after the Vox router was replaced by our onsite team.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox