1 reviews | Active since Apr 2012
PATHETIC TO SAY THE LEAST!
Vox don't actually deserve this 1 star but you cannot leave a review without a star so lucky for them. Vox called us a month ago suggesting we move from TT Connect to Open Serve from beginning June. Retian then calls 30 May to say Open Serve is not available, but they had already cancelled with TT Connect so we had to re-sign for TT Connect which we did immediately. Came beginning June we were cut off anyway. This is internet for a business that is now going on day 2 of negatively affecting our income. I have spoken to Jarrod who said Thobile just needs to reconnect and that she would call me but still nothing. I spoke to him twice yesterday. Now I have been on hold for Vox for close on 30 minutes and then got voicemail with a full mailbox. Save yourself the pain - stay away from Vox for own sanity's sake!
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
There is an option for you to reply privately , this will not be added to the public forum.
Regards
Vox
There is an option for you to reply privately , this will not be added to the public forum.
Regards
Vox