Pathetic service with ZERO responses

I have been a subscriber fir 3 1/2 years. So I fell behind on my subscription by a month and Vox suspended my line. After many many emails, making an arrangement to pay an additional R200 to reconnect my line, my line eventually went on. Vox did not respond to any of my emails I must add.

So I assume they have accepted the arrangement.

Last week I get a suspension notice, I inform them that we had made an arrangement. No responses, as is the norm. But I get a "ticket updated" response. So as the client I have to make my own assumptions. I assume they acknowledge that I made an arrangement.

This morning my line is disconnected.

Fortunately I am now out of contract with VOX and will be finding a new provider for my area.

One that communicates....hopefully