BP
BINA P

1 reviews | Active since Jul 2010

03 Jun 2024, 11:48

Pathetic service line disconnected even though it's paid

Vox disconnected my services even after payment was done on Saturday and the call centre line is so useless it just disconnects after selecting which department I need to speak to pathetic vox no fibre no work your service is putrid and so is your watsapp line connect my services

0
Replies (2)
Vox Telecom
Vox Telecom's reply03 Jun 2024, 12:14
Official
Good day, BINA
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the debtors team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply05 Jun 2024, 09:53
Official
 Good day, BINA  
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Finance team has made contact and assisted.
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox