rK
ronnie K
1 reviews | Active since Feb 2018
16 Aug 2021, 11:24
PATHETIC SERVICE FROM VOX TELECOM
I have called Vox over 40 times to get services sorted out and NOTHING.
I have spoken to and left messages for Thara, Mishqua, Jason Ford, Johan Becker and several others.
Some don't bother getting back to me, even though they promise, promise and promise again. The only person who even answers my calls and is helpful is Mishqua, (but she says it is not her department).
With over 8 properties with Vox, paying close to R5,000.00 per month Vox don't give a care in the world.
If you pay Vox 1 day late they cut off your services, yet if they don't return and resolve a single problem after 40 calls and several months, that is ok by Vox.
Even Telkom and City of Jhb give better service. (NOW THAT IS PATHETIC)
Helpful (0)
Replies (1)0
Replies (1)Vox Telecom's replyOfficial
16 Aug 2021, 13:00Good day Ronnie K,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply16 Aug 2021, 13:00
Official
Good day Ronnie K,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
