rK
ronnie K

1 reviews | Active since Feb 2018

20 Dec 2021, 11:45

Pathetic service from Vox

Vox customer service is pathetic. I have called 17 times, left 5 messages and no one cares. Is there any other service provider that actually cares and offers real customer service. I guess paying over R60,000 a year to Vox makes no difference to them.

0
Replies (2)
rK
ronnie K's update20 Dec 2021, 11:48
Reviewer Update
I spoke to Pume Machetsa at Vox and nothing improves. Why do we have such incompetence in these companies:?????
Vox Telecom
Vox Telecom's reply20 Dec 2021, 14:17
Official
Good day  Ronnie K 
 
 Thank you for your patience whilst this matter was being attended to. 
 
 Kindly note that we have received confirmation that our debtors team did made contact assisted.
 
 Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards
 Vox