KB
Keith B
1 reviews | Active since Jun 2022
08 Jun 2022, 09:19
Pathetic Service from VOX
The worst customer service I have ever experienced. Our company has been without internet since last week. Nobody answers at their call centres. When they do, the one department blames another area. I will be leaving as soon as I can
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Jun 2022, 10:24Good day , Keith B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Jun 2022, 10:24
Official
Good day , Keith B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Jun 2022, 13:03Good day, Keith B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider, Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider, Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply14 Jun 2022, 13:03
Official
Good day, Keith B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider, Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the Network Provider, Frogfoot replaced the ONT.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox