Pathetic Service from agents and no internet for 2 days during a work week

Not worthy of a 1 star. *********** service. Every time there is no internet its frog-foots problem and they send you pillar to post. They never call back to update on a ticket issued and I had to call them 6 times in 2 days and all they are trained to say is its frog-foots problem although I told them frog-foot was on site and they checked the infrastructure which was ok on there side but still insist its not their problem. Then they say they are busy with maintenance work...who does maintenance on internet infrastructure during a week working day..surely you should apply your brains to know that people work from home these days and require internet...cant you do your maintenance during the night like normal companies do. Eventually sent a technician 2 days later. These clowns are very quick to send invoices and demand payment in full even if they have not provided internet data for 2 days...why should I pay for 2-3 days in a month of no internet?? I can assure you I am giving notice to NOT renew my contract 6 months before it expires so there are no come backs.

I will be very surprised if I get a response to this complaint as it looks like part of the training for this company is to run away from a problem as can be seen from the call center agents.