DM
Dominique M
1 reviews | Active since Jul 2015
03 Dec 2024, 04:38
Pathetic service
After many calls, lots of convincing I decided to stay with Vox as my internet provider only to wake up to a double debit order. This has honestly been the worst experience ever. Now I’ll need to spend a ton of airtime and spend days trying to get them to rectify their mistake
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Dec 2024, 08:35 Good day, Dominique
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply03 Dec 2024, 08:35
Official
Good day, Dominique
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
04 Dec 2024, 10:21Good day, Dominique
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply04 Dec 2024, 10:21
Official
Good day, Dominique
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox