KG
Kuben G

1 reviews | Active since Feb 2024

08 Sept 2025, 17:23

Pathetic service.

I have not logged 3 tickets to get assistance and nothing. You call in and nobody can help. Only log tickets. It’s disgusting the type of treatment customers get from them.

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Sept 2025, 17:33
Official
Good day Kuben G,

Thank you for your review.

Kindly note that the details of your review have been noted and escalated to the relevant departments to assist.

You will be in contact with as soon as possible.

Kind regards,
Vox Telecom
Vox Telecom's reply09 Sept 2025, 13:34
Official
 Good day Kuben G,  
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the sales team has made contact and assisted with the downgrade query. 
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox