1 reviews | Active since Dec 2016

20 Jul 2022, 15:24

Pathetic Service

What a pathetic company !!! No service to complain about ! Ive been waiting for 6 days to get login details from them !! Send numerous emails and all i got back was there's a technical problem and they working on it ! ******* , my neighbour also has vox and she had no " technical" problems. Now i tried to chat to someone on live chat and this is the pathetic service : Senisha Jogeshur : I am checking Password : ******** Soooooo they had it all along and are lying !!!!

DONT EVA GET VOX !!!!!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply20 Jul 2022, 16:06
Official
Good day,  Lizette K 
 
 Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
We will provide feedback to  you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply22 Jul 2022, 11:07
Official
Good day, Lizette K,
 
Thank you for your patience whilst this matter was being investigated. 

We have confirmed that your connectivity has been restored after a technician attended and that you have received your necessary login details.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox