SA
Shereez A
1 reviews | Active since Sept 2020
11 Mar 2025, 11:03
Pathetic service
Pathetic service received from Vox . I logged a ticket last week and almost a week with no out come .all the agents is saying we logged it with the maintenance team .Nothing happens .Send a complaint to the email address, no apologies no Nothing. Why am I paying for this **** service ?
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Mar 2025, 11:22Good day, Shereez A
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Vumatel for assistance. We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Vumatel for assistance. We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's reply11 Mar 2025, 11:22
Official
Good day, Shereez A
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Vumatel for assistance. We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Vumatel for assistance. We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's replyOfficial
18 Mar 2025, 10:10Good day, Shereez A
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply18 Mar 2025, 10:10
Official
Good day, Shereez A
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox