SP
Sigendran P
1 reviews | Active since Dec 2017
05 Jan 2023, 10:44
Pathetic service
This is a **** provider, I cancelled with them and they do not want to release the line for new provider. To get ahold of them is so frustrating. They do not answer you back just emailing me that the ticket is updated. Pathetic service.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
05 Jan 2023, 11:52Good day Sigendran P Thank you for your enquiry. Kindly note that we have escalated the matter for assistance to our cancellations team.
We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox Telecom's reply05 Jan 2023, 11:52
Official
Good day Sigendran P Thank you for your enquiry. Kindly note that we have escalated the matter for assistance to our cancellations team.
We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
SP
Sigendran P's updateReviewer Update
05 Jan 2023, 14:52I have been on hold now for over a hour, these guys transfer me from department to department. its seems the do not know what they are doing. still pathetic service. no help from this company. never take out Vox, ever.
SP
Sigendran P's update05 Jan 2023, 14:52
Reviewer Update
I have been on hold now for over a hour, these guys transfer me from department to department. its seems the do not know what they are doing. still pathetic service. no help from this company. never take out Vox, ever.
Vox Telecom's replyOfficial
10 Jan 2023, 08:11 Good day,Sigendran P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your line released. We have tried to contact you with no success, However and email has been sent to you confirming the line release.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your line released. We have tried to contact you with no success, However and email has been sent to you confirming the line release.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply10 Jan 2023, 08:11
Official
Good day,Sigendran P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your line released. We have tried to contact you with no success, However and email has been sent to you confirming the line release.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that your line released. We have tried to contact you with no success, However and email has been sent to you confirming the line release.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox