ZG
Zoleka G
1 reviews | Active since Nov 2009
18 Jan 2023, 17:14
PATHETIC SERVICE
Vox, you have been a nightmare to deal with , I have sent more that 5 id copies for your so called RICA, yet you have now suspended my services due to this.
I have even sent you a certified copy from a commissioner of oaths who has been authorised by court to certify. You indicate you only need a copy of my ID. This is a line I have used since 2019, yet now that you have taken over SADV you want the impossible. your service is atrocious, you now want me to pay for a reconnection fee for what exactly?
Fix this immediately
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
18 Jan 2023, 18:51Good day, Zoleka G
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply18 Jan 2023, 18:51
Official
Good day, Zoleka G
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Jan 2023, 11:03Good day , Zoleka G
Thank you for your patience whilst this matter was being investigated.
The account has been Rica approved.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing query.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
The account has been Rica approved.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing query.
Regards
Vox
Vox Telecom's reply20 Jan 2023, 11:03
Official
Good day , Zoleka G
Thank you for your patience whilst this matter was being investigated.
The account has been Rica approved.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing query.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
The account has been Rica approved.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing query.
Regards
Vox