PD
Patrick D

1 reviews | Active since Nov 2016

14 Nov 2016, 11:14

Pathetic Service

<p>Absolutely Pathetic</p> <p>Unable to deliver on promises and extremely slow solution implementation.</p> <p>Left our company in the dark for 7 days without fibre and now VOX is taking their sweet time to deliver our VOIP solution. </p> <p>Making it really hard to run a business.</p>

0
Replies (4)
Vox Telecom
Vox Telecom's reply14 Nov 2016, 11:21
Official

Good day Patrick, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply17 Nov 2016, 14:37
Official

Good day Mr Doyle,

Thank you for your patience while resolving the matter. We have received confirmation that you decided on Vox Vobi in the interim. Devesh will be in contact with yourself with regards to the installation and the porting.

We apologise for the inconvenience caused and hope to further have uninterrupted business with you.

Regards,

Vox Telecom.

PD
Patrick D's update17 Nov 2016, 14:55
Reviewer Update

Thanks VOX

VOX has been really helpfull the past week.

i will change my rating

Vox Telecom
Vox Telecom's reply17 Nov 2016, 15:26
Official

Good day Patrick,

Thank you for the positive feedback.

Regards,

Vox Telecom.