Pathetic service

Good morning all

I trust you are well

Don't not use VOX as a internet provider, you can never get a hold of them after you have the service

They will cut your line whenever they feel like even after you have made arrangements

I spoke to a lady Courtney and advised her that I get paid on the 20th and today they have disconnected my internet due to payment, when she told me via email she will make an arrangement

The arrangements is placed for every month on the 20th but they still cut the internet on the 13th of every month so I don't have internet for 7 days out of the month yet I am paying

I tried to call Courtney and email however she doesn't reply to emails or call

How is VOX running a business like this when we are suffering

Really pathetic