PATHETIC SERVICE

I placed an order on the 8th December 2023 for a fibre to the home installation. ONE MONTH LATER and I still do not have fibre. I have spent 40+ minutes every day holding on for customer service, only to be told that the project specialist will call me back. This never happens. We have sat at home ALL day, on numerous occasions, waiting for technicians to honour scheduled appointments which needless to say, also does not happen. Out of desperation I sent an e mail to the designated e mail addresses and this has also just been ignored. I will be cancelling all 3 of my fibre contracts and moving them to a service provider who can actually provide a service!