1 reviews | Active since Dec 2017
Pathetic Service
As of the 3rd of December I have been waiting an entire month for Vox to upgrade my Fibre line from a 4mb line to a 20mb line! I can honestly not believe the shocking service I have received from vox. I have spoken to person after person each having their own sad story as to why it has not been done yet. I would definitely not recommend vox as an internet supplier!!
Good day Kaylee,
Thank you very much for bringing this to our attention. We are currently investigating the matter and will provide you with feedback soonest.
Regards.
Vox
Good day Kaylee,
Thank you very much for bringing this to our attention. We are currently investigating the matter and will provide you with feedback soonest.
Regards.
Vox
Good day Kaylee,
As per the feedback we have received from our Telco Department your line has been successfully upgraded as from today.
Our Accounts Department has also informed you about the billing on your account that will be rectified and a new invoice will be sent to you as soon as it's generated.
Please do not hesitate to contact us again, should you have any other further queries or might need immediate assistance. *** || ***
Regards,
Vox
Good day Kaylee,
As per the feedback we have received from our Telco Department your line has been successfully upgraded as from today.
Our Accounts Department has also informed you about the billing on your account that will be rectified and a new invoice will be sent to you as soon as it's generated.
Please do not hesitate to contact us again, should you have any other further queries or might need immediate assistance. *** || ***
Regards,
Vox