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KV
Kyle V

1 reviews | Active since Sept 2013

19 Jul 2022, 20:00

Pathetic service!!!

Your service is pathetic!!! I have never dealt with a more useless company. I’ve had your system for nearly a year, dealt with multiple technical staff weekly and still nothing working.

Honestly ridiculous!!! I will do my utmost to ensure no one I know ever uses your services!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply19 Jul 2022, 21:17
Official
Good day Kyle V, 
 
Thank you for your enquiry.
 
Kindly note that we have escalated your enquiry.
 
We will investigate the matter and provide feedback to you soonest. 
 
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
 
Kind Regards, 

Vox
Vox Telecom
Vox Telecom's reply29 Jul 2022, 09:35
Official
Good day, Kyle V,
 
Thank you for your patience while this matter was being investigated..
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the router were swopped out , the connection is currently stable and will be monitored.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox