Pathetic service. 1 star is too good for them

My greatest regret was moving from Afrihost to Vox. The worst service. We have had no internet for days as we are waiting for connection. Their promise was it will take 2 hrs to be connected after cancellation with Afrihost goes through. Its been more than 3 days. Everyday its promises abd stories from the call centre. Spent 100s of rands in airtime trying to get through to the call centre. Pathetic service to say the least. I will definitely be cancelling