Pathetic service.

Hi there. Thank you very much for rectifying the issue. I would love to change the review to 5 star, however i have now come across a second issue with Vox. We got the fibre installed September last Year. However we now have to move premises due to the fact that our land lord is not renewing our yearly contract. I would like to have the fibre moved to the new premises that we have found and I was willing to pay for relocation fees. However I have now been told that I have to cancel my contract. Pay R1800 cancellation fee for cancelling before 12 months and pay another R654 for the month it takes to cancel the contract even though we will not be using the fibre as we will have moved by then. I do not want to cancel so I do not understand why I have to pay for a cancellation fee when i do not want to cancel, I just want to relocate. But that is the only options I am being given. How are you people okay with *****ing money from others like that? And I would have to pay new installation fees to have the new fibre installed as you guys only cover 30m as part of the new fibre contract. So basically it's going to cost me roughly R6000 in the end just to have my fibre moved from one suburb to another? Is this honestly the only options you have for me? You people should lose your license if that is the case because you are literally *****ing from people who are more than willing to pay for the service you provide. Its utterly disgusting.