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Computfix C

1 reviews | Active since Jan 2018

29 Jun 2018, 18:55

PATHETIC is not the word to describe the service

Continuing struggle with Vox after complaint on Hello Peter Vox phoned me regarding our problem with our fiber line . The person I spoke to said that Vox is going to contact us to come to us to see what the problem. The line was all good at 15h00 but from 18h00 I was lucky to get 20gb on a 200gb line.

I am sick and tired of phoning and phoning and nothing is happening. This is on going problem now for 7 days. After the fight on the router problem. Tomorrow I will go in to the bank and wright Vox money back in to my account because I did not get any service of joy from Vox and I can proof it........ IS ANY BODY INTERESTED TO HELP ME OR OR IS THIS THE NEW BUSINESS WAY - WE DONT CARE!!!!!!!!!!!!!!

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Replies (1)
Vox Telecom
Vox Telecom's reply29 Jun 2018, 19:19
Official

Good day Marius.

Thank you for your post.

Kindly note that our On-Site Department has been trying to reach you on the number provided on your account to make the necessary arrangements with you. Unfortunately there was no answer.

Our Technical Department will be in contact with you shortly.

Kind Regards,

Vox Telecom