AW
Arthur W
1 reviews | Active since Apr 2013
13 Feb 2024, 11:26
Pathetic internet
I am now at the point of cancelling my subscription with vox. The weekend I had no internet on Saturday and poor line speed on Sunday. I have complained about this before and Vox keeps blaming frogfoot and vise versa. I am paying Vox for a service that is non existent, yet I am reminded constantly that the service will be stopped if the account is not paid on time.😡😡😡 Still no internet and no answer from Vox.
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
13 Feb 2024, 11:36Good day, Arthur W
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2024, 11:36
Official
Good day, Arthur W
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
AW
Arthur W's updateReviewer Update
13 Feb 2024, 11:39I am sick and tired of these automated messages and nothing being done
AW
Arthur W's update13 Feb 2024, 11:39
Reviewer Update
I am sick and tired of these automated messages and nothing being done
Vox Telecom's replyOfficial
15 Feb 2024, 13:22Good day, Arthur
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately , we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately , we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply15 Feb 2024, 13:22
Official
Good day, Arthur
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately , we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced. Unfortunately , we have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox