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Wandisa

1 reviews | Active since Jul 2022

07 Feb 2023, 11:09

Pathetic customer service

Vox is the most useless ISP and their customer service is pathetic.

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Replies (4)
Vox Telecom
Vox Telecom's reply07 Feb 2023, 12:14
Official
Good day , Wandisa

 Thank you for your review. 
 
Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
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Wandisa's update10 Feb 2023, 13:48
Reviewer Update
5 days later I still do not have a service that I paid. How useless
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Wandisa's update11 Feb 2023, 06:40
Reviewer Update
Day 6 and counting and I still do not have a service I have paid for. That's how useless they are
Vox Telecom
Vox Telecom's reply13 Feb 2023, 13:39
Official
Good day, Wandisa
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox