Pathetic Customer Service

The worst service I've ever received in my entire life.

I've app**** for Fibre, they then informed me that I need to cancel my Mweb fibre in order for them to proceed which can take up to 7 days I then understood and cancelled it for now. But It took them more than a week to give me a call or even inform me I had to call after them everyday. And then reply to their mails and don't get replies for more than 3 days after sending a mail everyday.

Then I also app**** for the Xbox combo, wow what a waist of blady time. I kept sending mails and calling and they just keep telling me they checking the application and never get back to you at all.

It's been 2 weeks now and I'm fed up, went to check the application and see that's it's been cancelled when I never cancelled it.

What a pathetic service I feel like swearing at you people as I'm a sales executive and I know what customer service is about but this is just pathetic I wish to never hear from you guys ever again and your stands around the town when these guys ask me to sign up I will inform them that they doing a good job but the call Centre is absolutely pathetic.

You'll find 100x better service with people selling fruit or news paper on the corner of the robot everyday.