ZA
Zareen A
1 reviews | Active since Dec 2016
30 Apr 2026, 16:59
Pathetic Customer service
Pathetic Customer Service!!! My deceased husband's contract was cancelled and my new contract was supposed to kick in. I was assured by multiple people that this would be seamless process. Instead I am getting the run around from one person I another and have been sitting without internet for a while day. No one bothers coming back to you. It just shows that they will lie and promise all sorts of things to the sale but there is no after sales service at all. I am beyond frustrated!!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
30 Apr 2026, 17:47Good day, Zareen
Thank you for your review.
Kindly note that the details of this query has been sent to the Project management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply30 Apr 2026, 17:47
Official
Good day, Zareen
Thank you for your review.
Kindly note that the details of this query has been sent to the Project management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 May 2026, 08:01Good day, Zareen
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply07 May 2026, 08:01
Official
Good day, Zareen
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox