RG
Ryaan G
1 reviews | Active since Feb 2014
08 Sept 2024, 17:43
Pathetic company with no after sales service
Worst internet provider ever, was referred to Vox via a client. In 2 weeks I've had one day on internet connectivity. Inwas told a Technician would come and set it up. To date nothing. Absolutely the worst provider ever. To take out a contract they are the fastest to do due diligence but service after that is non existent. Absolutely pathetic company and I would never recommend them ever
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
08 Sept 2024, 18:07Good day Ryaan
Thank you for your post.
Kindly note that the details of your complaint has been sent to technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply08 Sept 2024, 18:07
Official
Good day Ryaan
Thank you for your post.
Kindly note that the details of your complaint has been sent to technical team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
10 Sept 2024, 11:39Good day Ryaan
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router Reset and reconfigured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router Reset and reconfigured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply10 Sept 2024, 11:39
Official
Good day Ryaan
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router Reset and reconfigured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router Reset and reconfigured .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
