MN
Michael N
1 reviews | Active since Dec 2021
24 Apr 2026, 21:09
Pathetic company
What a pathetic company.
I have send my router back more than 2 years ago. Out of the blue a few weeks ago I get an WhatsApp message stating that I owe them R253.26. I phoned them and a lady told me me it’s for a network cable that wasn’t in the box that I’ve send back. Took them more than 2 years to figure that out??? I told her I want someone to phone me and explain this ridiculous nonsense to me. Nobody phoned me, I just received an email stating they will hand me over and blacklist me if I don’t pay.
***** at it’s finest. What a complete joke of a company. Disgraceful to say the least.
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Replies (2)
Vox Telecom's replyOfficial
24 Apr 2026, 21:39Good day Michael
Thank you very much for reaching out to us.
We appreciate your feedback.
We have escalated your query to our accounts department. One of our agents will contact you to assist further with the above.
Thank you very much for reaching out to us.
We appreciate your feedback.
We have escalated your query to our accounts department. One of our agents will contact you to assist further with the above.
Vox Telecom's reply24 Apr 2026, 21:39
Official
Good day Michael
Thank you very much for reaching out to us.
We appreciate your feedback.
We have escalated your query to our accounts department. One of our agents will contact you to assist further with the above.
Thank you very much for reaching out to us.
We appreciate your feedback.
We have escalated your query to our accounts department. One of our agents will contact you to assist further with the above.
Vox Telecom's replyOfficial
30 Apr 2026, 13:15 Good day Michael
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply30 Apr 2026, 13:15
Official
Good day Michael
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox