Pathetic and No Service from VOX

I have been a customer of VOX from 2022 and the service is appalling of late. I have been battling with poor signal and some occasions no signal at all. I called the office and logged a ticket and only after a few conversations they sent a technician to have a look, the job was half done but the called was closed. I had to call VOX again to follow up. They do upgrades but dont even bother to do courtesy calls to their clients, and only when the client struggles then only they tell them that an upgrade was done. My speed that i was paying for wasn't what I was receiving, I complained but they didn't bother. Please be careful of this company and rather use alternate service providers as VOX is only interested in taking your money, every month my debit order was taken promptly but the service didn't follow. They are going to lose loyal paying clients with their poor and pathetic service.