sS
snyele S

1 reviews | Active since May 2016

04 Aug 2023, 11:03

Pathetic and Disgusting Service

Pathetic service from the Vox Team. I subscribed to their services in August 2022, cancelled the contract due to non delivery of the router. I have sent countless emails, will be put on hold then call is cancelled. To date I am being sent invoices for a router that I did not receive, they have gone a step further and handed my account over to creditors without resolving my issue. Do not consider any services with them as you will regret it.

0
Replies (3)
Vox Telecom
Vox Telecom's reply04 Aug 2023, 11:27
Official
Good day, Sphosh M

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
Kind Regards, 
 Vox 
sS
snyele S's update04 Aug 2023, 11:54
Reviewer Update
Thank you, will await your feedback
sS
snyele S's update11 Aug 2023, 07:04
Reviewer Update
A week later and I am still waiting for feedback, very disappointed with the pathetic continued service.